Toshin's Background
Personal Profile
Hi My name is Toshin, I have 5 years as a customer care executive in which the my activities lies in the art of responding to customer enquiries.
Provision of information about products and services,
Improving customer relations with service provider/company
alongside optimizing sales, as a sales agent.
Skills In.
-
Customer care service
-
Sales agent
-
Appointment setter
-
Virtual assistance
-
Facebook Management Listing
Tools
I have Knowledge with:
-
Microsoft word
-
Microsoft excel
-
Power point
-
CRM
-
Fresh desk
-
Live chat
-
Google forms
-
Google analytics
Skills
Sales
Consistant
Familiarity with project management tools (e.g., Trello, Asana) Strong organizational and time management skills
Perseverance
Loyal
Ability to work independently and prioritize tasks effectively Attention to detail and accuracy Adaptability to new tasks and technologies Customer service relations
2017-2022
Communication
Top notch communication and writing skills. (C2 English proficiency) Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)